Every venue. Every system.
Handled.

Braid is the AI operating system for hospitality, connecting all your tools in one place.

The problem

Your business runs on a dozen apps. None of them understands the business.

POSknows what sold.
Rosteringknows who worked.
Accountingknows what got paid.
Inboxholds the invoice, the lease and the landlord's email.
Your managerknows why Friday went sideways.

The questions that decide your margin never sit inside one system. Why was Friday less profitable than expected? Why has food margin slipped? What should change next week? Answering them means eight logins, a spreadsheet and a long night. Braid answers them for you.

Meet Braid

Start every day knowing what matters.

No more opening eight systems before service. Overnight, Braid reads everything across every venue and tells you what happened, why, and what needs you today.

Good morning, Alex.

Tuesday 13 October · All venues

Ask Braid anything ⌘K

Morning brief

Yesterday your four venues took $48,200, 6% ahead of forecast. Labour finished at 28.9%, 2.1 points over target, because Richmond's close ran 47 minutes long. Mozzarella use at Carlton is running 8% above recipe this week, and chicken came in 14% dearer on the last delivery. Three actions need your approval.

Sales$48.2k+6% vs forecast

Labour28.9%Target 26.8%

COGS27.4%−0.3 pts

Covers1,184+92 on last week

Reviews4.84 new

Needs your approval 3

RFriday roster, RichmondMove a senior bartender to 7 to 10 pm, cut one late closeReview
OProduce order, all venues$4,860 across three suppliers, due by 2 pmReview
PMenu price, two venuesMargarita $24 to $25 to recover lime costReview

Watching

Mozzarella 8% above recipe at Carlton
Chicken up 14% on the last delivery
Two staff haven't confirmed this week's shifts
Liquor licence renewal due in 41 days

How it works

From what happened to what happens next.

Most software stops at the report. Braid closes the loop: it connects the facts, works out why, recommends a change, makes it, and checks whether it worked.

01
Connect
Every system maps into one model of your business. The same person, product and supplier appear once, however many tools they live in.
02
Understand
Braid combines your numbers with your documents, rules and history. It knows Friday close needs three people until 1:30.
03
Recommend
What happened, why it happened and what should change, with the evidence attached.
04
Act
Approve it, and Braid makes the change where it belongs: the roster in Deputy, the price in Square, the order with your supplier.
05
Learn
Braid checks the result against the plan, and remembers what worked for next time.

See it think

One Friday, fully explained.

Your POS says Friday made $23,400. Braid tells you why it should have made more, and what to change before next Friday.

01What happened?
02Why did it happen?
03What should change?
04Did it work?

Friday 9 October · RichmondInvestigated

$23,400 in sales, 8% below forecast

Bookings were 4% above a typical FridayOpenTable
Spend per head fell from $68 to $61Square
Cocktail sales dropped between 8 and 10 pmSquare
Labour hit 31.2% against a 27% targetDeputy
Two fewer experienced bartenders than usualDeputy
Three reviews mention slow drinksGoogle

Likely cause

Slow bar service between 7 and 10 pm. The guests were there; the drinks weren't getting to them.

Recommendation

Move one experienced bartender into 7 to 10 pm and cut one late close. About 3.5 fewer labour hours.

Apply to next Friday's rosterEdit

After next Friday's close, Braid compares the result with this plan and keeps what it learns.

The platform

Every module is a view into one business.

Forecast, labour, stock and finance share the same data, so a change in one shows up in all of them. Keep the tools you like; Braid works across them or replaces them, one module at a time.

Forecast and plan

Know what's coming, venue by venue.

Braid forecasts sales, covers and item demand for every service, using your trading history, bookings, weather and local events. Managers add what only they know, and every plan is kept, so you can see what was expected against what happened.

Sales, covers and item demand
Weather, events and bookings built in
Manager overrides, with the reason
Plan against actual, every service

Forecast · RichmondWeek of 12 October

31° and clear212 covers bookedStadium event nearby

Friday plan $26,000. Forecast $24,800, plus a $1,200 private function added by Jess.

Labour and rostering

Rosters that match the forecast.

Braid drafts each roster to expected demand and your labour target, keeps to your own rules and checks it against the award. Publish it to Deputy or run rostering in Braid, then see how every shift performed against its plan.

Rosters drafted from the forecast
Award and break checks built in
Your venue rules, remembered
Labour against sales, by shift

Friday draft · RichmondAward checks passed

Labour 26.8% of forecast sales · target 27%

Publish to DeputyPriya moved to the 7 to 10 pm peak

Stock and margin

Margin on every drink and dish.

Orders are built from the forecast, par levels and supplier lead times. Deliveries are checked at the door, counts happen on a phone, and every recipe is costed from the latest invoice. When costs move, Braid shows which items slipped and updates the price in your POS once you agree.

Ordering from forecast demand
Receiving and supplier claims
Phone stocktakes and variance
Live recipe costing
Actual against theoretical usage
Menu prices updated in your POS

Margin alertNeeds review

Lime cost is up 22% on the last delivery. Two cocktails have slipped below their margin target.

Item	Price	Gross margin
Margarita	$24 → $25	77.1% → 78.0%
Tommy's Margarita	$23 → $24	76.6% → 77.5%

Proposed by Braid from the latest invoice
Approved by the venue manager
Updated in Square and confirmed, 9:14 am

Finance and back office

Prime cost, every day, for every venue.

Bills are read from your inbox and coded for Xero. Staff expenses arrive from a phone photo. Sales, labour and cost of goods come together daily, so you see prime cost and a flash P&L for any venue or the whole group without waiting for month end.

Bills and expenses into Xero
Daily prime cost by venue
Flash P&L for the group
Supplier price changes flagged

Prime cost · week to date4 venues

Venue	Sales	Labour	COGS	Prime
Fitzroy	$61.2k	27.9%	26.1%	54.0%
Carlton	$48.7k	29.4%	28.3%	57.7%
Richmond	$39.5k	31.2%	27.0%	58.2%
Brunswick	$33.1k	28.2%	29.6%	57.8%
Group	$182.5k	29.1%	27.5%	56.6%

12 bills ready for Xero · 3 expenses waiting for approval

And the rest of the business

Bookings and guests

Bookings, waitlist and floor plan, with every guest's visits, spend and preferences in one profile.

Reviews and reputation

Every review read against what happened that night, with a reply drafted in your voice and a fix assigned.

Team and shifts

Checklists, shift notes and handovers, so every venue runs to the same standard.

Documents and knowledge

Leases, licences, contracts and procedures, read and remembered, with renewals flagged well before they're due.

Communications

Slack, WhatsApp and email threads linked to the shifts, suppliers and guests they're about.

Group reporting

Sales, labour, cost of goods and prime cost for one venue, a region or the whole group, any day of the week.

Your tools or ours

Keep your tools. Or run on Braid.

Start with the software you already pay for. When you're ready, move rostering, bookings or inventory onto Braid's own apps, and pay for one platform instead of several.

Connect

Keep the tools you have

Braid connects to your POS, rostering, bookings, inventory and accounting software on day one. It understands them together and makes approved changes inside each one. No migration, and nothing new for your team to learn.

Works with Square, Deputy, Xero, OpenTable and more
Braid AI across every connected system
Switch to native whenever you're ready

Braid native Best experience

Run it all on Braid

Braid Rostering, Braid Bookings and Braid Inventory are built into the platform. Replace separate subscriptions with one, give your team a single login, and let Braid's AI work end to end without waiting on anyone else's system.

One subscription instead of several
One login and one set of permissions
Every action open to Braid's AI
All your data in one place from day one

Braid Rostering

Rosters drafted from your forecast, award rules and breaks checked automatically, timesheets approved in one place, and shifts on every staff member's phone.

In place of a separate rostering app

Braid Bookings

Online bookings, deposits, reminders, a live floor plan and waitlist, with every guest's visits and spend in one profile.

In place of a separate bookings platform

Braid Inventory

Ordering from forecast demand, receiving at the door, stocktakes on a phone, and recipe costs that update with every invoice.

In place of a separate inventory tool

Mix and match. Run Braid Bookings and keep your rostering app, or move over one module at a time with your history intact. Your POS and Xero stay connected either way.

Works with the tools you already run

Plus Toast, OpenTable, Google, Slack, WhatsApp and more.

Braid AI

Ask anything. Delegate the rest.

Braid is the interface to your business. Ask in plain English and it works across every system to answer, then does the work when you say so.

Why are Thursdays becoming less profitable?
Are we over-ordering anything?
Prepare Monday's management meeting.
Chase everything that's overdue.
What happened at Richmond last night?

Wherever you work
On the web, on your phone, or in Slack and WhatsApp.
Bring your own AI
Connect Claude, ChatGPT or your own agents through MCP and the Braid API, with the same permissions as the person using them.

Keep next week's roster under a 27% labour target.

Braid

Next week's draft is at 29.4% of forecast sales ($182,000). I can bring it to 26.8% by trimming 22 hours across three venues, while keeping your rules:

At least three staff on every Friday and Saturday close
No two new bartenders on the same shift
Every change inside the award

Review 14 changes

From the forecast, Deputy's draft roster and your venue rules.

In your control

Autonomy you set, one job at a time.

Start with suggestions. Move to approvals. Automate the routine once you trust it. Agents work inside the same permissions as the people they act for, and every action is on the record.

1
Suggest
Braid recommends the change and shows its reasoning. You decide what to do.
2
Approve
Braid prepares the exact change. One tap from the right person, and it's made.
3
Automate
Braid handles routine jobs within limits you set, and tells you what it did.

ActivityEvery action, explained

9:14Changed Margarita to $25 in SquareBraid agent · approved by Alex · reversibleAgent
8:02Sent produce order to Harbour Produce, $1,284Inside the $1,500 auto-approve limitAutomated
MonPublished next week's roster to DeputyJess, venue manager · 14 changesPerson
MonDrafted replies to four Google reviewsBraid agent · waiting for approvalPending

Why Braid

Built for how hospitality actually runs.

Sharper every week

Braid remembers what it recommended, what you changed and how it turned out, so every suggestion builds on the last.

Built for groups

Owners see the group, area managers see their region, and a venue manager sees their venue. Every screen works for one venue or fifty.

Front of house to back office

Forecasting, rosters, stock, bills, bookings, guests and reviews in one place, so the whole story of a shift sits together.

Made for bars, too

Pours, cases, kegs, vintages and cocktail modifiers are built in. An extra shot comes off stock like everything else.

Australian by design

Award rules, GST, super and public holidays are built in, with Xero at the core. Made in Melbourne.

Your data, any model

Your business lives in one model you own. Change your POS or your AI provider, and everything built on top keeps working.

About Braid

Melbourne
Australia

Built behind the bar.

Braid began inside a working bar in Melbourne.

Like most operators, we ran the venue on a POS, a rostering app, an inventory tool, a bookings platform and Xero, with the real picture stitched together in spreadsheets and group chats. Every system knew its own corner. None of them knew the business.

So we set out to build the operating system we wanted: one that understands the whole business, works out what needs doing, and gets it done with us in control. Every feature is tested behind our own bar before it reaches yours.

Questions

Good to know.

Do I have to replace my POS, rostering or accounting software?

No. Braid works on top of the systems you already run. When you're ready, you can move rostering, bookings or inventory onto Braid's own apps, one at a time, to cut the number of subscriptions you pay for and give Braid's AI more to work with. Your POS and Xero stay connected either way.

Which systems does Braid work with?

Point of sale: Square and Toast. Rostering: Deputy. Accounting: Xero. Bookings: OpenTable. Plus Google Business Profile, Gmail, Slack and WhatsApp. Running something else? Tell us. Braid is built to add providers without changing anything that sits above them.

Will the AI make changes without asking?

Only where you allow it. Every workflow starts as a suggestion or an approval. You choose which routine jobs Braid can automate, and the limits it works within. Every action is logged and explained.

Is Braid for a single venue or a group?

Braid is built for groups, from two venues to fifty, and works just as well for a single venue getting ready to open its second.

Which AI models does Braid use?

Braid is model-agnostic. It uses leading models from providers such as Anthropic and OpenAI, and your team can connect its own AI assistants through MCP and the Braid API. Your data and history stay with your business, whichever model you use.

How does Braid keep our information secure?

Permissions run from the whole organisation down to a single venue, record and action. An agent can never see or do more than the person it acts for, and every material change records what changed, who or what started it, why, and whether it can be reversed.

How is Braid priced?

Per venue, based on the modules you use. Book a demo and we'll put together a quote for your group.

Calm control, from the first delivery to the last guest.

What does your business need right now?

Braid can tell you. Book a 30-minute demo and see it run a working venue.

Book a demo hello@braidit.ai